Contact Us, FAQs, & Delivery Areas
Who is Lollies2Go?
Lollies2Go is a small family-owned business that has been operating for over ten years in Bendigo, Victoria, providing a wide range of confectionery to the local community, as well as wholesaling to various companies throughout the Macedon ranges. We are a family of four staff members working tirelessly to bring the Bendigo community their favourite treats!
Where is your store?
Our store is located at Shop 2/295 Lyttleton Terrace, Bendigo, VIC, 3550
How can we contact you?
You can call our store on (03) 5444 3366, email firstname.lastname@example.org or get in touch via our Facebook page!
Can we pick-up in store?
Yes, we have local pick-up! Feel free to shop online to click and collect during our business hours!
What are your business hours?
Please refer to our Facebook page for our current business hours. In the current climate of the COVID-19 situation, our hours are subject to change slightly without much notice. We will change these hours accordingly as soon as possible online!
Why is a lot of your stock not online?
Currently in these trying times, we're struggling to receive adequate supplies of stock from our suppliers. This is primarily due to decreases in either importing services, or decreases and restrictions for domestic logistic sevices and freight services. We may have some limited stock of the products you are chasing in store, please feel free to contact us to see if we do prior to coming in store.
What happens if the item I ordered is out of stock?
In these trying times of COVID-19, some of our suppliers are either not open or may be operating on reduced hours. Occasionally, some of our more popular lines that we offer may be temporarily out of stock. If you have placed an order for an item and we are out of stock, we will contact you via your mobile number or email address to inform you. We can either await the arrival of the stock, provide a partial refund, or cancel the order.
Do you deliver? What areas are you delivering to?
We are offering local delivery on orders within the following areas:
- Big Hill
- California Gully
- Eaglehawk North
- East Bendigo
- Flora Hill
- Golden Gully
- Golden Square
- Jackass Flat
- Kangaroo Flat
- Long Gully
- Maiden Gully
- North Bendigo
- Quarry Hill
- Sailors Gully
- Spring Gully
- West Bendigo
- White Hills
How do you deliver?
We will be attempting to deliver on the same or next business day after we have closed the store for the day. We will send a text message between the hours of 3pm - 5pm. We will send a text message to your phone when we are making our delivery to inform you that your order will be arriving, which will allow us to drop off your order with zero-contact!
If you have a preference where your item is dropped off at your delivery address, please leave a note for us in the check-out section when placing your order! Alternatively, feel free to contact us over the phone or via Facebook!
I'm not from Bendigo and I made an order, what will happen now?
Currently we are offering our stock on our website to people from Bendigo & surrounding areas for PICK-UP OR DELIVERY ONLY to allow us to continue trade during the COVID-19 crisis. If you have placed an order and are not from the areas specified above, we will cancel and refund your order. If you are from outside of this area, we may be able to post your item at an additional cost, which we will contact you about prior to cancelling your order.